TaraSpan Solutions Private Limited is hiring Junior Technical Support Engineer

#Pune fresher Candidates apply here

#TaraSpan Solutions Private Limited is hiring Junior Technical Support Engineer

We are looking for someone who has the technical chops to learn the product and have skills to provide first grade technical support. You will get apply your analytical skills and root cause analysis skills to resolve technical issues in an enterprise environment.

Applicant should have Computer Science Engineering (MCA/ MCS/ BE) background with 0 to 2 years of experience in Browser and cloud, Support and Troubleshooting. Should have customer service and support experience including the use of trouble-ticket and support information systems. Background in quality assurance and technical documentation would be preferred.

Knowledge, Skills & Abilities :

• Must have solid browser troubleshooting skills
• Experience writing technical documentation is desirable
• Strong organizational skills with an ability to manage and prioritize concurrent customer support demands
• Experience using restful APIs
• Experience with SQL, Java Script, HTML, CSS, cURL and 
• Aptitude for learning new software and tools
• Ability to work independently with minimal management supervision
• Extra points for basic knowledge of JSON, XML and Xpath
• Should have eExcellent communication Skills
• Personal Characteristics
• Aptitude for learning new software and tools
• Customer oriented, friendly and approachable
• Commitment to a team environment with a demonstrated team contribution focus
• Excellent communication skills both oral and in writing - especially writing
• Problem-solving proficiency with a strong attention to detail
• A desire to work with customers

For more information

https://www.naukri.com/job-listings-Junior-Technical-Support-Engineer-TaraSpan-Solutions-Private-Limited-Pune-0-to-3-years-250816005899?src=seo_srp&sid=14801843324558&xp=1