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Tuesday, December 20, 2016

Capgemini hiring 2015 & 2016 batch freshers for Networking Profile

#JOB_ALERT :- Capgemini hiring for some Networking Profile !

#Note : @all 2015 & 2016 batch freshers check the job details and THEN apply ! 

Job location : Kolkata

Technical Support Associate
Job Specification

  • * Remotely resolve issues faced by users related to their desktop/laptop. Create ticket and troubleshoot and/or assign it to the relevant resolver group.
  • * Basic IT and technical knowledge. (desktop troubleshooting skills)
  • * Basic network knowledge and troubleshooting skills.
  • * Ability to interpret technical information and present it in simple terms for a less technically aware audience
  • * Contextual ticket prioritization understanding.
  • * Understanding of the range calculation in terms of ISC related reductions (E2E, negative demand reduction)
  • * Understanding of the client benefit and loss matrix
  • * Basic business process knowledge.
  • * Understanding of the business value stream.
  • * Understanding and practical usage of A3.
  • * Should be a fast learner.
  • * Eagerness to resolve an issue
  • * Logical bend of mind
  • * Capability to multitask
  • * Participate in a small, experienced, energetic team
  • * Openness to learn
  • * All other responsibilities as assigned.
  • * Strong Knowledge of MS Office 2007/2010 (Excel (Including VBA / Macro), Word, PowerPoint, SharePoint, Outlook, Internet Explorer)
  • * Strong Knowledge of Window 7 and Windows 8
  • * Capability of Troubleshooting Technical Issues and resolving in proper time
  • * Solution searching capabilities for technical issues
  • * Multi - tasking capability. Other skills:
  • * Ability to adapt quickly to an existing, complex environment.
  • * Ability to quickly learn new concepts and projects is necessary.
  • * Candidate should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills. Location: Kolkata Experience: 1 to 3 years Primary Skills (Must have)
  • * Good communication skills and have excellent command over both written and spoken English.
  • * Should be able to lead a conversation and take control of conversation.
  • * Willing to work in a 24 x 7 environment. Calculated Billable External Additional Position SO owner emp id 54115


Experience- 0 to 2.5 yrs

Primary Skills (Must have)

  • * Any graduate/post graduate - (Fulltime only) with 50 % marks all throughout.
  • * Excellent communication skills ( written+ spoken)
  • * Strong Knowledge of MS Office, PowerPoint, Internet Explorer)
  • * Strong Knowledge of Window 7 and Windows 8
  • * Willing to work in 24x7 shifts including night shifts.

Contact: Deepti Pillai

Apply Here:


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