Pool Campus drive by Amazon for B.Tech(CS,IT,ECE,ME,Civil),BBA,B.Com,BA,BCA

Pool Campus drive by Amazon.Com @ B.S.Anangpuria Educational Institutes-Alampur for B.Tech(CS,IT,ECE,ME,Civil),BBA,B.Com,BA,BCA/Any Graduate

About Amazon.com:
Amazon.com strives to be the Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Profile:
Customer Service Associate
Job of Customer Service Associate involves communicating with customers through different mediums (Email, Chat and Phone) by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment


Skills: Amazon is looking for candidates with:

• Excellent communication (written and verbal)
• Comprehension and problem solving skills
• Familiarity with MS-Office, Internet Explorer
• Good typing skills.
• Willing to work in a 24*7 environment

Job Location : Noida

Compensation Details – (Variable CTC)
Email: INR 197,000
Chat : INR 206,000
Voice:  INR 228,000

Benefits:-

• Transport Facility
• Night Shift Allowance
• Sodexo Meal Coupons
• Over Time benefits
• Performance Incentives

Note: All benefits, allowances and overtime is paid over and above the CTC mentioned

Interview Process

• Ø  Personal Introduction Round
• Ø  Versant Test – Written & Spoken
• Ø  Operations Manager Round