Tangoe India hiring Freshers

#WALKIN_ALERT : Tangoe India hiring Freshers for Service Desk analyst!

Walkin Interview : 21st November - 22nd November 4 PM.

Desired Skills 
Telecom Experience
Understanding of carrier contracts and or telecom devices (BlackBerry, I Phones, Android Phone, Cell Phones)
Should be able to follow Various Dialects of English

Please Note SALARY HIKE WILL BE GIVEN BEST HIKE BASED ON THE LAST DRAWN, LOOKING FOR A IMMEDIATE JOINERS

Responsibilities

• Support international and national customers with a wide variety of request such as mobile device issues, ordering new mobile phones, changing features, etc.
• Provide support on client requests submitted through Tangoes internal portal such as order support, service number moves, usage and billing reports, etc.
• Establish and build relationships with internal and external customers
• Ensuring all requests from Internal Manager pertaining to orders/clarifications is completed.

Required Skills

• 6 months to 3 exp in BPO domain ( Freshers can also try )
• Exceptional customer service, listening, problem solving and interpersonal skills
• Strong verbal and written communication skills
• The ability to diagnose, troubleshoot and resolve (and follow up) issues in a fast-paced environment
• Basics of Resolving Computer Application Issues. 
• Proficient in Windows Suite
• Must be able to type 20 TO 25 WPM
• Must be able to Multi-Task.

Walk-in Venue
Tangoe, Inc
SJR I Park, Mobius Tower,
1st Floor, Plot No.13, 14 & 15 EPIP Area,
Opp: Sri Sathya Sai Super Specialty Hospital,
Whitefield, Bangalore-560066
Meet HR - Cherian (9148194681)