About Mindtree - Infrastructure Management and Technical Support (IMTS):
Mindtree’s wide range of services ensures that the customer is able to concentrate on their core business
while Mindtree manages their IT Infrastructure and provide support services to the customer’s customer.
We provide round the clock services to deliver required information and reduce downtime to their IT
Infrastructure by leveraging our ability to apply the appropriate standards and governance like ITIL/ITSM,
ISO.
Mindtree’s IMTS business has carried out successful engagements with several clients providing value
added services under the Network, Security and Database & Enterprise Product sub practices. Mindtree’s
IMTS business has significantly invested in setting up best-in-class NOC, Voice Gateway and Lab
environment to enable high quality remote Infrastructure management.
Job Location: Bangalore only.
Designation: Junior Engineer
Eligibility: 2016 Batch –BE/B.Tech candidates with 60% (10th, 12th and Degree).
Salary: INR 2.1 LPA.
Service Agreement: Rs. 2 Lakhs for 2 years from the Date of Joining.
Joining Location for Training: Bhubaneshwar, Mindtree Kalinga.
Stipend during Training: 15,100/- per month (Monthly Kalinga deduction (stay+ laundry) Rs. 6,000/-
per month).
Roles and Responsibilities:
Technical Skills
• Should have understanding of basic IT related technical terms like memory, server, CPU,
network, IP address etc.
• Prior Experience in infrastructure monitoring will be an added advantage
Role Details
• Be responsible for queue monitoring and acknowledging tickets.
• Assigning tickets to next level of engineers as per the category of tickets
• Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues &
network issues.
• Incident management and client handling skills.
• Support on call, ready to work in any shift as per the project need from any Mindtree location.
• Basic application support knowledge
• Excellent written and oral communication
• Ability to work independently, be adaptable to change and varied working hours
• Ready for 24/7 support, rotational shifts
• Ability to take quick decisions, like when to escalate a ticket to next level
• Ability to comprehend the issue and act with swiftness
• Individual must be flexible to work for extended hours, if required.
Soft Skills
• High Integrity
• Problem solving skills and learning attitude
• Good communication skills
• Confident & Energetic
• Team player
• Process oriented
Training: The training would be for a period of 8 weeks and has to be completed successfully by clearing
all assessments by Mindtree. Assessment will be based on the 8 weeks training curriculum.
The training would be on the below technologies:
Operating System
• Windows
• Linux
Database
• MS SQL
• My SQL
Networking
• ITIL Basic Concepts
Interview Process:
• Aptitude test
• Communication skills assessment
• Technical interview
• Candidate will be given a detailed offer letter (through mail)
• Post successful completion of training/assessment at Kalinga, Date of Confirmation and onboarding
into Mindtree
Apply Here:
http://www.mindtree.com/about-us/careers/campus/imts
This application page is open from Nov 11th to Nov-20th 2016 only.
Mindtree’s wide range of services ensures that the customer is able to concentrate on their core business
while Mindtree manages their IT Infrastructure and provide support services to the customer’s customer.We provide round the clock services to deliver required information and reduce downtime to their IT
Infrastructure by leveraging our ability to apply the appropriate standards and governance like ITIL/ITSM,
ISO.
Mindtree’s IMTS business has carried out successful engagements with several clients providing value
added services under the Network, Security and Database & Enterprise Product sub practices. Mindtree’s
IMTS business has significantly invested in setting up best-in-class NOC, Voice Gateway and Lab
environment to enable high quality remote Infrastructure management.
Job Location: Bangalore only.
Designation: Junior Engineer
Eligibility: 2016 Batch –BE/B.Tech candidates with 60% (10th, 12th and Degree).
Salary: INR 2.1 LPA.
Service Agreement: Rs. 2 Lakhs for 2 years from the Date of Joining.
Joining Location for Training: Bhubaneshwar, Mindtree Kalinga.
Stipend during Training: 15,100/- per month (Monthly Kalinga deduction (stay+ laundry) Rs. 6,000/-
per month).
Roles and Responsibilities:
Technical Skills
• Should have understanding of basic IT related technical terms like memory, server, CPU,
network, IP address etc.
• Prior Experience in infrastructure monitoring will be an added advantage
Role Details
• Be responsible for queue monitoring and acknowledging tickets.
• Assigning tickets to next level of engineers as per the category of tickets
• Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues &
network issues.
• Incident management and client handling skills.
• Support on call, ready to work in any shift as per the project need from any Mindtree location.
• Basic application support knowledge
• Excellent written and oral communication
• Ability to work independently, be adaptable to change and varied working hours
• Ready for 24/7 support, rotational shifts
• Ability to take quick decisions, like when to escalate a ticket to next level
• Ability to comprehend the issue and act with swiftness
• Individual must be flexible to work for extended hours, if required.
Soft Skills
• High Integrity
• Problem solving skills and learning attitude
• Good communication skills
• Confident & Energetic
• Team player
• Process oriented
Training: The training would be for a period of 8 weeks and has to be completed successfully by clearing
all assessments by Mindtree. Assessment will be based on the 8 weeks training curriculum.
The training would be on the below technologies:
Operating System
• Windows
• Linux
Database
• MS SQL
• My SQL
Networking
• ITIL Basic Concepts
Interview Process:
• Aptitude test
• Communication skills assessment
• Technical interview
• Candidate will be given a detailed offer letter (through mail)
• Post successful completion of training/assessment at Kalinga, Date of Confirmation and onboarding
into Mindtree
Apply Here:
http://www.mindtree.com/about-us/careers/campus/imts
This application page is open from Nov 11th to Nov-20th 2016 only.
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