Thomson Reuters is Hiring BE/B.Tech Freshers at Bangalore

Company: Thomson Reuters India Pvt Ltd

Company Website: www.thomsonreuters.com

Positions: Trainee Database Engineer

Number of Positions: 8

Qualification: BE/ B.Tech/ M.Sc/ MCA

Experience: 0 -1 Year

Job Location: Bangalore

Salary: INR 2,50,000 – 3,00,000 P.A.


Essential Responsibilities:

• Responsible for working mandatory 24×7 rotational shifts.
• Follow ITIL methodology for Change/Incident/Problem management.
• Provide L1 support for critical, complex production Oracle/MSSQL databases.
• Drive resolution of incidents.
• Deliver against agreed service level objectives(SLA/SLO).
• Follow Incident Management process Logging, Triaging, Prioritization, tracking, routing incidents and closing incidents by providing resolutions or escalating as appropriate.
• Work closely with internal technical teams during incident resolution and root cause analysis.
• Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution.
• Develop technical documentation for use in future incident resolution.
• Responsible for metrics monitoring(Critical/Warning) Tablespace Full, DB alert log, Dataguard status, CRS Nodeapp status, Database services, File Systems etc.
• Responsible for monitoring target availability events Database. Instance, Oracle HAS, Cluster, Listener, Cluster Database etc.
• Responsible for monitoring database replication (log shipping, mirroring, DoubleTake, DataGuard, Golden Gate, Streams)
• Monitor Oracle alert log files, transaction log and backup logs
• Monitor Agent Unreachability events, DB start/stop activities etc.

Required Skills:

• Knowledge with MSSQL 2008/2012 on windows
• Knowledge with Oracle 11g on Unix/Linux platforms
• Familiar with UNIX/Linux operating systems and shell scripting
• Familiar with Windows operating system and batch scripting
• Strong quantitative, analytical, communication and verbal skills with a strong customer service focus
• Ability to handle issues in high pressure situations
• Understand Thomson Reuters product lines and supported technologies
• Understand the impact of new products and technical impacts to supported systems

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