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Wednesday, May 17, 2017

SonicWALL is Hiring for Product Support Engineer | Bangalore


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SonicWALL Hiring for Product Support Engineer

Exp:- 0 to 1 year

Location:- Bangalore

Assist customers with deployment of SonicWALL network security products like firewall, IPS/IPS and VPN solutions
Provide technical solutions and workarounds for end users on the Level 1 Calls on the respective product line
Candidate should work closely with the Engineering and other cross functional teams to replicate the issues reported by the customers, validate the bug fixes provided through various patch releases and resolve the customer issues in a professional manner

Willing to work on 24x7x365 coverage
In-depth knowledge of OSI Model subnetting, IPV6
Basic knowledge of the network protocols: TCP/IP, routing protocols like OSPF, RIP, BGP, firewall, IDS/IPS
Basic understanding of network implementation, configuration and management of network security products (firewalls, IPS, VPNs) and internet devices like routers, switches, load balancers, application proxies and supporting wireless products is a big plus

Bachelor's degree in Computer Science or Engineering
Up to 1 year of networking and network security support experience with solid understanding of LAN/WAN topologies and technologies.

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