Walkin Interview : 6th May 10 AM
Job Location : Mumbai / Bangalore
Responsibilities:
Participate in 24x7 shifts
Monitor the stability of our products with various internal tools.
Handle incident response, troubleshooting and fix for various product/services.
Handle escalations as per policies/procedures.
Get different internal/external groups together to resolve production site issues effectively.
Communicate clearly on tickets, phone calls made to the team about various issues.
Exhibit a sense of urgency to resolve issues.
Ensure SLA's and Operational standards are met.
Raise tickets to different internal groups to resolve recurrent problems,alerts and follow-up on escalated issues.
Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites.
Contribute to Operations handbook.
Ensure smooth hand-offs between shifts.
Skills:
You are acquainted with many of the below skills/tools -
Linux: Good understanding of Linux Systems.
Windows: Windows 2000/2003/2008
Scripting: Any of Bash/PERL/Ruby/Python/PHP.
Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts.
Application Protocols: SMTP,HTTP,FTP,IMAP,POP
Good to have
Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware.
Windows: WMI, Powershell/VB scripts, MS-SQL Fundamentals.
Applications: Postfix/Exim, Database Systems Fundamentals (MySQL/Postgres), Nginx, Apache, Haproxy, Tomcat.
Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN
Others: Regular expressions, Rescue Kits like TRK etc..
Benefits & Perks:
Directians love their jobs, and not just because we offer the most competitive salaries in the industry. Our excellent benefits include everything from great medical and life insurance to catered meals. Our workspaces are comfortable and fun, complete with bean bag chairs, ping pong tables, and all the snacks you can eat. We have no dress code (tee-shirts are a-ok!). We have flexible work hours and flexible holidays, which means that teams pick their own work hours. Directi has its own concierge desk that doubles up as a travel agency?
We are passionate about building the next generation of web products, and we believe that happy directians are the key to achieving this goal. If you like the idea of working in an exciting workspace on cutting-edge internet products that make a truly global impact (and wearing flip-flops to work), then we want to get to know you!
Education-
UG: Any Graduate - Any Specialization, Diploma - Any Specialization
PG:Any Postgraduate - Any Specialization
Address:
Directi Internet Solutions Pvt Ltd.,
BG 15, 7th Floor,
Pritech Park Annex,
Bellandur Village,
Bengaluru - 560103
Contact Person: Ranjana Singh
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