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Sunday, February 5, 2017

TEKsystems Hiring Freshers for Desktop Support profile

#WALKIN_ALERT : TEKsystems Hiring Freshers for Desktop Support profile !
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Walk in on 6th-feb-2017 @ Teksystems - 15 Opening(s)

Top 3 skills:
Knowledge about computer basics, MS office, Configuration of PC
Looking at computer basics, knowledge about OS, Different types of OS, Configurations of OS.
Candidates should have a neutral accent & good converse skills (Listen, understand & fluency), Accent is not required but he/she should not struggle to articulate.

Added advantage
Desktop/Laptops/Printers troubleshooting experience.

Soft skills:

  • Flexible to work in agile environment. Motivation to do something, aspirations.
  • Eagerness to learn.
  • Being accountable for given task
  • Customer handling skills:
  • No late hanging calls
  • Timely resolution of customer issues.
  • Focus towards handling flow of calls.
  • Basic troubleshooting skills
  • Outlook troubleshooting.

  • Supporting chat (75%) and Phone calls (25-30%), They will get 20-25 calls/chat messages. During outage the call flow will be 40/day
  • Troubleshooting issues with Email and Microsoft Product Support like Outlook etc.
  • Understanding/Hands on experience over Operating systems like Windows Vista, 7, 8.1 and 10 versions.
  • Troubleshooting software/hardware related issues. 
  • The candidates will be involved in Troubleshooting Issues Related to Email Clients,. Like Outlook, hardware troubleshooting role.

Candidate gets 3 weeks training on: Soft Skills.

There will be dedicated internal trainer for these resources (Managers need 100% attendance during training)

Contact person : Anusha / 7760054213

Commerce@Mantri, Level 3, No. 12/1 & 12/2
N.S Palya, Bannerghatta Road
BANGALORE,Karnataka,India 560076

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